Can I request a special assistance for a deaf person on my Hawaiian Airlines flight?

Yes, Hawaiian Airlines offers special assistance for deaf and hard of hearing passengers to ensure their travel experience is comfortable and stress-free. Here's what you need to know if you plan to request this service:

• You must request special assistance at least 48 hours before your flight's scheduled departure time.
• You can request special assistance by contacting Hawaiian Airlines' Reservation Department or their Accessibility Desk directly.
• When you request special assistance, be sure to provide details about the type of assistance you require, including whether you need a sign language interpreter or a visual paging device.
• If you need a sign language interpreter, you must notify the airline of your preferred language.
• If you're traveling with a service animal, you must also notify the airline in advance.
• The airline recommends that deaf or hard of hearing passengers arrive at the airport at least 90 minutes prior to departure time to allow sufficient time for the check-in process and to receive assistance.
• During the flight, the airline's flight attendants will communicate with you using pen and paper, and they will also provide safety information through visual aids such as safety cards and video presentations.