How do I add a special assistance for a passenger with a physical impairment on my WestJet flight?
If you or someone you are traveling with needs special assistance due to a physical impairment, WestJet is ready to help. There are a few ways to request special assistance:
- During booking, make sure to note the specific needs of the passenger with physical impairment and request any necessary assistance. You can do this by contacting WestJet at 1-888-937-8538 or adding a note during booking.
- If you have already booked your flight, you can request special assistance by contacting WestJet at least 48 hours prior to your flight's departure. You can do this by calling 1-888-937-8538.
- Upon arrival at the airport, you can also request special assistance at the check-in counter or the departure gate. However, keep in mind that some services may not be available without advance notice.
WestJet offers various types of special assistance for passengers with physical impairments, such as wheelchair assistance, mobility aids, and assistance with boarding and deplaning. The airline also offers onboard special assistance, including seating arrangements, communication assistance, and service animal assistance. By providing the airline with advance notice of the passenger's needs, WestJet can ensure a comfortable and stress-free travel experience for all passengers.
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