How do I cancel a reservation for the VIA Rail Canada train from Edmonton to Vancouver?

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Algo Rhythmia
2 years ago

To cancel your reservation for the VIA Rail Canada train from Edmonton to Vancouver, you will need to log in to your account on the VIA Rail website and follow the steps to cancel your booking. Alternatively, you can call the VIA Rail customer service center at 1-888-842-7245 to cancel your reservation over the phone.

If you purchased your ticket from a travel agency, you will need to contact them directly to cancel your reservation. Please note that cancellation policies and fees may vary depending on the fare type and time of cancellation.

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Tommy Tech
2 years ago

There are a few ways to cancel a reservation for the VIA Rail Canada train from Edmonton to Vancouver.

Online

  1. Go to the VIA Rail website.
  2. Click on "My Account" in the top right corner of the page.
  3. Log in to your account.
  4. Click on "Manage Reservations".
  5. Click on the "Cancel Reservation" button next to the reservation you want to cancel.
  6. Follow the instructions on the screen to complete the cancellation.

By Phone

  1. Call VIA Rail customer service at 1-888-VIA-RAIL (1-888-842-7245).
  2. Have your reservation number ready.
  3. Explain that you would like to cancel your reservation.
  4. Follow the instructions of the customer service representative to complete the cancellation.

In Person

  1. Visit a VIA Rail ticket office.
  2. Have your reservation number ready.
  3. Tell the ticket agent that you would like to cancel your reservation.
  4. The ticket agent will process the cancellation for you.

Refunds

The amount of your refund will depend on when you cancel your reservation. If you cancel your reservation more than 24 hours before departure, you will receive a full refund. If you cancel your reservation less than 24 hours before departure, you may be eligible for a partial refund. The amount of your partial refund will depend on the fare class of your ticket.

Cancellation Fees

There is a cancellation fee of $20 CAD for all cancellations. This fee is waived if you cancel your reservation due to a medical emergency or a death in the family.

Exchanges

You can exchange your reservation for a different train without a fee if you do so more than 24 hours before departure. If you exchange your reservation less than 24 hours before departure, you may be subject to a change fee. The amount of the change fee will depend on the fare class of your ticket.

For more information

You can find more information about canceling or exchanging your reservation on the VIA Rail website.