How do I request a special assistance for a passenger with a visual impairment on my Alaska Airlines flight?
Alaska Airlines offers special assistance to passengers with visual impairments to ensure they have a comfortable and safe travel experience. To request special assistance, passengers should contact Alaska Airlines' disability desk at least 48 hours prior to their flight's departure.
Passengers can contact the disability desk through the Alaska Airlines website, by email, or by phone. When contacting the disability desk, passengers should provide their flight information, including the flight number, date of travel, and departure and arrival cities, as well as the type of assistance they require.
Alaska Airlines offers various types of assistance to passengers with visual impairments, including guide dogs and wheelchairs. The airline also provides assistance in boarding, deplaning, and during connections. Alaska Airlines recommends that passengers with visual impairments check in at least 90 minutes before their flight's departure to allow enough time for assistance to be arranged.
Passengers with visual impairments can also request assistance from Alaska Airlines' customer service agents at the airport. The airline recommends that passengers arrive at the airport at least two hours before their flight's departure to allow enough time for assistance to be arranged.
Passengers with visual impairments can travel with a guide dog in the cabin free of charge on Alaska Airlines flights. However, passengers must notify Alaska Airlines at least 48 hours prior to their flight's departure if they plan to travel with a guide dog.
Alaska Airlines is committed to ensuring that all passengers have a comfortable and safe travel experience. Passengers with visual impairments should not hesitate to contact the disability desk or customer service agents to request assistance.
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