How does the customer service of JPMorgan Chase compare to that of Goldman Sachs?
It is difficult to make a direct comparison between the customer service of JPMorgan Chase and Goldman Sachs as the level of service can vary based on individual experiences and other factors. However, both JPMorgan Chase and Goldman Sachs are known for their customer service and have been recognized for their efforts in this area.
According to the 2021 J.D. Power U.S. Retail Banking Satisfaction Study, JPMorgan Chase ranks highest in overall customer satisfaction among the largest U.S. retail banks. The bank received high scores in several areas including account activities, account information, and channel activities. Goldman Sachs is not included in this study as it is primarily an investment bank and does not offer the same retail banking services as JPMorgan Chase.
Overall, both JPMorgan Chase and Goldman Sachs strive to provide excellent customer service to their clients, but individual experiences may vary.
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