What is Amazon's return policy?
Amazon has a very customer-friendly return policy that allows you to return most new, unopened items within 30 days of delivery for a full refund. You can also exchange the item for a different one or get a partial refund if the item is opened, used or returned late.
The exact return policy may vary based on the product category and the seller from whom you purchased the product. Amazon's A-to-Z Guarantee also covers both the timely delivery and the condition of items you receive. If you are not satisfied with the product you receive or if it is damaged, you can contact the seller or Amazon customer service for assistance.
To return a product, you need to initiate a return request from your Amazon account. You will then receive a return label and instructions on how to return the product. If the return is a result of Amazon's error, such as a defective or incorrect product, Amazon will pay for the return shipping cost.
It is important to note that some products are not eligible for return, such as digital products like e-books, gift cards, and some health and personal care items.
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