Can I request special assistance for a deaf person on my Hawaiian Airlines flight?
Yes, you can request special assistance for a deaf person on your Hawaiian Airlines flight.
To ensure a smooth and hassle-free travel experience, we encourage you to request special assistance for your deaf passenger at least 48 hours before your flight. This will give us enough time to make the necessary arrangements and to ensure that our team is well prepared and equipped to provide the best possible assistance to your deaf passenger.
When requesting special assistance for a deaf passenger, we recommend that you provide us with as much information as possible about their specific needs and requirements. This will help us tailor our assistance to best meet their needs and ensure that they have a comfortable and enjoyable flight with us.
To request special assistance for a deaf passenger on your Hawaiian Airlines flight, you can contact our Disability Desk at 1-877-HA-CARES (422-2737) or email [email protected]. Our team will be happy to assist you and answer any questions you may have about our special assistance services.
Yes, you can request special assistance for a deaf person on your Hawaiian Airlines flight. Hawaiian Airlines complies with the Air Carrier Access Act (ACAA), that ensures nondiscrimination on the basis of air travel. This means that they must provide reasonable accommodations for passengers with disabilities, including deaf passengers.
To request special assistance, you can contact Hawaiian Airlines at least 48 hours before your flight. You can do this by calling their customer service number, visiting their website, or using their mobile app. When you contact them, you will need to provide them with the following information:
- The name of the deaf passenger
- The deaf passenger's date of birth
- The deaf passenger's hearing loss type and level
- The deaf passenger's preferred communication method (e.g., American Sign Language (ASL), Pidgin Signed English (PSE), or lipreading)
- The deaf passenger's seating preference
Hawaiian Airlines will then work to provide the deaf passenger with the requested accommodations. This may include providing them with a seat near an exit row, a seat with an accessible armrest, or a seat near a flight attendant. Hawaiian Airlines may also provide the deaf passenger with a sign language interpreter or a TTY device.
If you have any questions about requesting special assistance for a deaf person on your Hawaiian Airlines flight, you can contact Hawaiian Airlines customer service.
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