How can I cancel a reservation for VIA Rail Canada train from Vancouver to Toronto?
To cancel a reservation for the Vancouver to Toronto VIA Rail Canada train, you'll need to contact VIA Rail reservations directly.
You can call them at 1-888-VIA-RAIL (1-888-842-7245) or dial 711 for Hearing Impaired services. You can also cancel your reservation online by logging into your VIA Rail account and selecting the reservation you wish to cancel. From there, you can click on the 'Cancel' button and follow the instructions provided.
Please note that depending on the fare you purchased, you may incur a cancellation fee, and refunds may be subject to certain restrictions.
There are two ways to cancel a reservation for a VIA Rail Canada train from Vancouver to Toronto:
Online
- Go to the VIA Rail Canada website.
- Click on the "My Account" tab.
- Enter your login information and click on "Sign In".
- Click on the "Manage My Bookings" tab.
- Select the reservation you want to cancel.
- Click on the "Cancel Reservation" button.
- Follow the instructions on the screen to complete the cancellation process.
By Phone
- Call VIA Rail Canada customer service at 1-888-VIA-RAIL (1-888-842-7245).
- Have your reservation number ready.
- Tell the customer service representative that you would like to cancel your reservation.
- Follow the instructions of the customer service representative to complete the cancellation process.
Refund Policy
The amount of the refund you will receive will depend on the time of cancellation and the type of ticket you purchased. For example, if you cancel your reservation more than 14 days before the departure date, you will receive a full refund. If you cancel your reservation less than 14 days before the departure date, you may be eligible for a partial refund. Please note that there are some restrictions on refunds, so it is important to read the full refund policy before you cancel your reservation.
Here are some additional things to keep in mind when canceling your reservation:
- If you have purchased a refundable ticket, you will be able to receive a full refund. However, if you have purchased a non-refundable ticket, you may not be able to receive a refund.
- If you cancel your reservation within 24 hours of the departure date, you may be subject to a cancellation fee.
- If you have any questions about the cancellation process, you can contact VIA Rail Canada customer service at 1-888-VIA-RAIL (1-888-842-7245).
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