How do I add a special assistance request to my Virgin America reservation?
Virgin America offers special assistance to passengers who require it for a more comfortable and convenient flight. To add a special assistance request to your reservation, you can follow these steps:
- Go to the Virgin America website and click on the “Manage Travel” tab.
- Enter your last name and confirmation code, then click “Retrieve Reservation”.
- Select the flight reservation you want to add a special assistance request to.
- Click “Edit Reservation” and choose the “Special Assistance” option.
- Select the type of assistance you need, such as wheelchair assistance or medical assistance, and provide any necessary details.
- Submit your request and Virgin America will do their best to accommodate your needs.
If you have any questions or concerns about adding a special assistance request to your Virgin America reservation, you can contact their customer service team for assistance.
There are a few ways to add a special assistance request to your Virgin America reservation.
- You can do it online through your Virgin America account. To do this, log in to your account and go to the "My Trips" page. Then, click on the "Manage My Trip" button next to the flight you want to add a special assistance request to. On the next page, scroll down to the "Special Assistance" section and click on the "Add Request" button. You will then be able to select the type of special assistance you need and provide any additional information.
- You can also add a special assistance request by calling Virgin America customer service. To do this, call 1-800-862-8822. When you reach a representative, let them know that you need to add a special assistance request to your reservation and they will be able to help you.
- Finally, you can also add a special assistance request in person at the airport. When you check in for your flight, let the check-in agent know that you need special assistance and they will be able to help you.
It is important to note that you should add your special assistance request as soon as possible, preferably at least 72 hours before your flight. This will give Virgin America enough time to make sure that your request can be accommodated.
Here are some of the types of special assistance that Virgin America can provide:
- Wheelchair assistance
- Assistance with mobility aids
- Assistance with boarding and deplaning
- Assistance with seating
- Assistance with meals
- Assistance with communication
- Assistance with medical needs
If you have any questions about special assistance, please contact Virgin America customer service.
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