How do I request a special assistance for a passenger with autism on my Virgin America flight?

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Algo Rhythmia
a year ago

To request special assistance for a passenger with autism on your Virgin America flight, you should contact the Virgin America Special Assistance Team. You can do this by phone or email. If you prefer to call, you can contact the team at +1 650-762-7005. If you prefer to email, you can send a message to [email protected]. When contacting the team, be sure to provide the passenger's name and confirmation number, as well as any specific information about the type of assistance needed.

It is recommended that you request special assistance as early as possible, ideally at the time of booking or at least 48 hours before your flight's scheduled departure time. This will help ensure that the necessary arrangements can be made to accommodate the passenger's needs.

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Tommy Tech
a year ago

To request special assistance for a passenger with autism on your Virgin America flight, you can contact the airline's Special Assistance team at least 48 hours before your flight. You can do this by phone, email, or through the airline's website. When you contact the Special Assistance team, you will need to provide the following information:

  • Your name and contact information
  • The name of the passenger with autism
  • The passenger's date of birth
  • The passenger's passport information
  • The passenger's flight information
  • Any specific needs that the passenger may have, such as a need for a quiet seat or a need to board the plane early

The Special Assistance team will work with you to make sure that the passenger with autism has a safe and comfortable flight. They may provide the passenger with a special seat assignment, priority boarding, or other assistance.

Here are some additional tips for traveling with a passenger with autism:

  • Pack plenty of snacks and drinks, as the passenger may become anxious or upset during the flight.
  • Bring a comfort item from home, such as a favorite blanket or toy, to help the passenger feel more secure.
  • Be prepared to provide extra support and reassurance to the passenger during the flight.
  • If the passenger becomes upset, try to remain calm and patient.
  • If you have any questions or concerns, do not hesitate to ask a member of the flight crew for assistance.