How do I use Shopify Ping?
Shopify Ping is a mobile app that lets you manage customer conversations, team tasks, and marketing campaigns in one place. Here's how you can use it for your e-commerce business:
- Download the app from the App Store or Google Play Store and sign in with your Shopify account credentials.
- Connect your messaging channels like Facebook Messenger, Apple Business Chat, and SMS to Ping to keep all customer conversations organized.
- Set up automated responses to frequently asked questions using Chatflow.
- Collaborate with your team by assigning tasks and conversations to specific members.
- Use the Campaigns feature to create and send marketing messages to customers.
Shopify Ping is a free app and is available to all Shopify merchants. It's a great way to streamline your customer conversations and stay on top of your marketing campaigns all from one platform.
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